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{% set metaTitle = "FAQ" %}
{% set metaUrl = '/faq' %}
{% extends "_layout.njk" %}
{% set noJsMaxSizeInt = config.cloudflare.noJsMaxSize | int %}
{% set chunkSizeInt = config.uploads.chunkSize | int %}
{% set extensionsFilterMode = config.extensionsFilterMode %}
{% set extensionsFilter = config.extensionsFilter %}
{% block stylesheets %}
<!-- Libs stylesheets -->
<link rel="stylesheet" href="libs/fontello/fontello.css{{ versions[1] }}">
{{ super() }}
{% endblock %}
{% block content %}
{{ super() }}
<section class="section">
<div class="container has-text-left">
<h1 class="title">
Frequently Asked Questions
</h1>
<hr>
<h2 id="general" class='title is-spaced'>General</h2>
<h3 class="subtitle">What is {{ globals.name }}?</h3>
<article class="message">
<div class="message-body">
This is a fork of <a href="https://github.com/WeebDev/lolisafe" target="_blank" rel="noopener">lolisafe</a>.<br>
{{ globals.fork_host }} repository of the fork is located <a href="{{ globals.fork_repo }}" target="_blank" rel="noopener">here</a>.
</div>
</article>
{% if globals.enable_faq_banned_categories -%}
<h3 class="subtitle">Are there any <strong>banned categories</strong>?</h3>
<article class="message">
<div class="message-body">
Banned categories are the following, <i>but not limited to</i>:<br>
<strong>Child pornography.</strong><br>
Virus/malware, or anything Google Safe Search would categorize as <i>unwanted software</i> *.<br>
Copyrighted content. Meaning I will respond to copyright takedown notices,.. if any.<br>
<strong>Full-length episodes of cartoons, TV shows or movies of any kind.</strong> Japanese, Chinese, Antarcticaness, I don't care.<br>
CD drama audio files. I only know of Japanese shows that have these, but regardless of nationality.<br>
<br>
Any of such uploads, when found, will be purged immediately without any prior notice.<br>
Repeat offenders will have their IPs permanently blocked from accessing {{ globals.whole_faq }}.<br>
For child pornography specifically, first offenders will immediately be blocked permanently.<br>
<br>
* When Google Safe Search detects <i>unwanted software</i>, Chrome's users will be alerted that anything they download from {{ globals.whole_faq }} are <i>unsafe</i>.
</div>
</article>
{%- endif %}
<h3 class="subtitle">Will you keep my uploads forever?</h3>
<article class="message">
<div class="message-body">
Unless the uploads are included within the banned categories above, or some other bullshit, I will.<br>
{% if globals.takedowns_url -%}
In case I have to take down any uploads, I will log their names and explanations in <a href="{{ globals.takedowns_url }}" target="_blank">here</a>.<br>
{%- endif %}
<br>
Otherwise, we also have temporary uploads feature, with which you can have your uploads be automatically deleted after a period of time.<br>
It is disabled by default, but you can configure it through our homepage uploader's Config tab.
</div>
</article>
<h3 class="subtitle">How can I keep track of my uploads?</h3>
<article class="message">
<div class="message-body">
Simply create a user on the site and every uploads will be associated with your account, granting you access to your uploads through our Dashboard.<br>
You will <strong>have</strong> to do this if you ever want to delete your own uploads in the future, unless you choose to use the temporary uploads feature.
</div>
</article>
<h3 class="subtitle">What are albums?</h3>
<article class="message">
<div class="message-body">
Albums are a simple way of sorting/categorizing uploads together.<br>
You can share public links to these albums, allowing everyone else to view pretty listings of the uploads in them.<br>
Albums can also be downloaded as ZIP-archives.<br>
Both of these features can be toggled per-album basis from the Dashboard.
</div>
</article>
<h3 class="subtitle">Why should I use this?</h3>
<article class="message">
<div class="message-body">
I don't know.
</div>
</article>
<h3 class="subtitle">I saw something too illegal for my tastes here, what should I do?</h3>
<article class="message">
<div class="message-body">
Send a strongly worded email to <a href="mailto:{{ globals.email }}">{{ globals.email }}</a> and I will try to get back to you within <strong>48 hours</strong>.<br>
These include copyright takedown notices and reports about uploads violating banned categories.
</div>
</article>
{% if globals.support -%}
<h3 class="subtitle">How can I support {{ globals.name }}?</h3>
<article class="message">
<div class="message-body">
{{ globals.support | safe }}
</div>
</article>
{%- endif %}
</div>
</section>
<section class="section">
<div class="container has-text-left">
<h2 id="technical" class='title is-spaced'>Technical</h2>
<h3 class="subtitle">What are the allowed extensions here?</h3>
<article class="message">
<div class="message-body">
{% if extensionsFilter.length -%}
{%- if extensionsFilterMode === 'whitelist' -%}
We only support the following extensions:
{%- else -%}
We support any file extensions, except the following:
{%- endif -%}<br>
{% set comma = joiner(' ') -%}
{%- for extension in extensionsFilter -%}
{{ comma() }}<code>{{ extension }}</code>
{%- endfor -%}
{%- else -%}
We support any file extensions.
{%- endif %}
</div>
</article>
<h3 class="subtitle">Why are my <strong>.htm/.html</strong> uploads being served as plain text?</h3>
<article class="message">
<div class="message-body">
There had been too many phishing pages being uploaded in the past.
</div>
</article>
{% if globals.server_location -%}
<h3 class="subtitle">Where is the server located?</h3>
<article class="message">
<div class="message-body">
{{ globals.server_location | safe }}.
{% if config.cloudflare.purgeCache -%}
<br>
We are using <a href="https://www.cloudflare.com/cdn/" target="_blank" rel="noopener">Cloudflare</a> though, so you can expect your uploads to be delivered quickly all over the world after they have been cached.
{%- endif %}
</div>
</article>
{%- endif %}
{% if config.cloudflare.purgeCache -%}
<h3 class="subtitle">Since my uploads are cached, what about after I delete them from the dashboard?</h3>
<article class="message">
<div class="message-body">
We will send API requests to Cloudflare to purge their cache immediately after you delete your uploads from the dashboard.<br>
Cache of their thumbnails will also be purged, if applicable.
</div>
</article>
{%- endif %}
{% if globals.enable_faq_tor -%}
<h3 class="subtitle">I cannot access this website with Tor and/or VPNs!?</h3>
<article class="message">
<div class="message-body">
My server is actively refreshing and blacklisting Tor exit nodes.<br>
There have been too many child pornography uploaders using Tor, that they simply didn't care about individual IPs being banned.<br>
Sometimes I might also end up blacklisting IP ranges that were known to come from VPNs, if there had been attempts with multiple of those IPs.<br>
Nothing much I can do about it. We live in a society.
</div>
</article>
{%- endif %}
<h3 class="subtitle">Are there any Desktop clients?</h3>
<article class="message">
<div class="message-body">
We do have some browser extensions:<br>
<a href="https://addons.mozilla.org/en-US/firefox/addon/lolisafe/" target="_blank" rel="noopener">Firefox extension</a>. Maintained by Bobby. Its GitHub repository is located <a href="https://github.com/BobbyWibowo/loli-safe-extension" target="_blank" rel="noopener">here</a>.<br>
<a href="https://chrome.google.com/webstore/detail/loli-safe-uploader/enkkmplljfjppcdaancckgilmgoiofnj" target="_blank" rel="noopener">Chrome extension</a>. Maintained by lolisafe's team. Its GitHub repository is located <a href="https://github.com/WeebDev/loli-safe-extension" target="_blank" rel="noopener">here</a>.<br>
With the Chrome extension specifically, you will have to manually set the domain in the extension's settings to <code>https://safe.rita.moe</code>.<br>
<br>
If you use Windows desktop, the safe support uploads from <a href="https://github.com/ShareX/ShareX" target="_blank" rel="noopener">ShareX</a>.<br>
You can download the config file by clicking on the ShareX icon on the homepage.<br>
When logged in, the config file will also be automatically populated with your account's token.<br>
This will allow you to manage your ShareX uploads from our Dashboard.<br>
<!--
<br>
If you use Linux desktop, there is a compatible bash uploader which I also maintain.<br>
You can learn more about it from <a href="https://github.com/BobbyWibowo/uguush" target="_blank" rel="noopener">its GitHub repository</a>.
-->
</div>
</article>
<h3 class="subtitle">Do you have a No-JS uploader form?</h3>
<article class="message">
<div class="message-body">
<a href="nojs" target="_blank"><strong>Yes!</strong></a>
</div>
</article>
{% if noJsMaxSizeInt and chunkSizeInt -%}
<h3 class="subtitle">Why is the maximum file size in the No-JS uploader form smaller?</h3>
<article class="message">
<div class="message-body">
This site is using Cloudflare, which limits the maximum upload size.<br>
Since the homepage uploader chunks your uploads through JS wizardry, it is possible to increase the maximum file size there.
</div>
</article>
{%- endif %}
{% if chunkSizeInt -%}
<h3 class="subtitle">So your API supports chunked uploads?</h3>
<article class="message">
<div class="message-body">
<strong>Yes.</strong> The homepage uploader was coded to chunk uploads into {{ chunkSizeInt }} MB pieces by default. However, this is configurable through its Config tab.<br>
<br>
If you want to chunk your API uploads, feel free to inspect the source code to see how it works.<br>
A rough description of how it works is to simply upload the chunks with their UUID information attached,<br>
and then call the "finish chunks" API with the said UUID, to rebuild them into a single proper file.
</div>
</article>
{%- endif %}
{% if globals.fork_repo -%}
<h3 class="subtitle">I found a bug! -or- I want to request a feature!</h3>
<article class="message">
<div class="message-body">
Feel free to create a {{ globals.fork_host }} issue <a href="{{ globals.fork_issues }}" target="_blank" rel="noopener">here</a>.</br>
If you do not have a {{ globals.fork_host }} account, you can also email <a href="mailto:{{ globals.email }}">{{ globals.email }}</a>.
</div>
</article>
{%- endif %}
<h3 class="subtitle">How do I delete my own account <strong>and</strong> all the uploads associated with it?</h3>
<article class="message">
<div class="message-body">
For now, you will also have to contact me through my email above.<br>
A feature to delete your own account by yourself is still <strong>work in progress</strong>.<br>
Otherwise, if you do not mind a record of your username being left here, it should be easy to bulk delete all your uploads from the Dashboard anyway.
</div>
</article>
</div>
</section>
<section class="section has-extra-bottom-padding">
<div class="container has-text-left">
<h2 id="privacy" class='title is-spaced'>Privacy</h2>
<h3 class="subtitle">What information is kept with uploads?</h3>
<article class="message">
<div class="message-body">
The uploader's <strong>IP address</strong>.
</div>
</article>
<h3 class="subtitle">What information is kept with users?</h3>
<article class="message">
<div class="message-body">
Technically, <strong>none</strong>.<br>
After all, not even an email address is required to register an account.<br>
Anything will do as your usernames, and passwords are also encrypted.<br>
If a registered user has not uploaded anything even once, then I will not even be able to associate it to any specific IP address.
</div>
</article>
<h3 class="subtitle">Why do you need to keep my IP address?</h3>
<article class="message">
<div class="message-body">
<strong>Security purposes.</strong><br>
For instance, if it is necessary to purge uploads from a specific IP address due to abuse, it <i>will</i> help a lot to be able to find all uploads by that specific uploader.<br>
My safe have been plagued by aplenty of abuse, so this policy will remain as long as the safe lives on.
</div>
</article>
<h3 class="subtitle">Does the server have some sort of access logs?</h3>
<article class="message">
<div class="message-body">
<strong>Yes.</strong><br>
The logs contain each visitor's IP address.<br>
This is required by our automated system, that checks logs in real time to detect and punish abuse, such as DDoS attempts, scanners, and so on.<br>
Logs are rotated daily, and the server will only keep the last 10 logs.<br>
So you can be assured that the logs will only be kept for <strong>10 days at most</strong>.
</div>
</article>
{% if config.cookiePolicy -%}
<h3 class="subtitle">Cookies</h3>
<article class="message">
<div class="message-body">
We use cookies to offer you a better browsing experience and to analyze our traffic.<br>
You consent to our cookies if you continue to use this website.<br>
Details in our <a href="cookiepolicy">Cookie Policy</a>.
</div>
</article>
{%- endif %}
<h3 class="subtitle">I still have more unanswered questions!</h3>
<article class="message">
<div class="message-body">
Feel free to email <a href="mailto:{{ globals.email }}">{{ globals.email }}</a>.
</div>
</article>
</div>
</section>
{% include "_partial/floating-home.njk" %}
{% endblock %}